Your Questions, Answered

  • We’re a full-service florist creating thoughtful florals and décor for weddings and special events, from bridal and baby showers to birthdays, dinner parties, and intimate celebrations. In addition, we offer bouquet bars, hands-on workshops, and everyday bouquets for pickup or delivery.

  • Flowers are subject to seasonal and daily availability. Although we can’t guarantee specific varieties year-round, we always make thoughtful substitutions that honor your desired aesthetic, color palette, and budget.

  • Of course! The best way to do so is to reach out to discuss availability before you place an order. We’ll do our absolute best however flower availability heavily relies on season and market availability.

  • You can reach us anytime via our contact page or by emailing greysfloralsllc@gmail.com. We aim to respond quickly, usually within one business day.

  • For everyday orders, we have a $75 minimum. This allows us to thoughtfully source quality blooms and create a design that feels full, intentional, and truly beautiful.

    Weddings and events in the San Francisco Bay Area are available à la carte with no minimum. For weddings in New Jersey, we require a $3,000 minimum to ensure we can provide the level that sourcing, logistics, and design, and service your celebration deserves.

  • The best ways to care for your flowers are to give the arrangement a full vase of fresh water every day, keep away from heaters or direct sunlight, and to give a fresh trim every other day! Doing this will prolong your florals for several days!

  • Due to the perishable nature of our products, we do not offer refunds. Please check out our refund & returns tab in the footer for more information regarding our policy!

  • If you have store credit with us, we’ll have a record of your name and the available balance. When placing your next order, simply provide your name, and we’ll apply your credit to your purchase.